CR6007A Encoding Turntable (Mahogany)

This was probably a mistake, but I got it to work.

When I got this, it was skipping on every single record. some, it would not play at all. I emailed Insound, who emailed Crosley, who wrote back a really cryptic message saying that I had to "rotate the platter as I would the hours on a clock". I wrote back saying that this sounded like a reference to Dali. They wrote back a more detailed but more cryptic and useless response for the adjustment they proposed--the first step was to "remove the mat" but this record player does not have a removable mat, so I concluded that they weren't referencing the right model, and I was on my own.
The full emails can be made available if anyone cares.
But I realized that the problem was that the arm was too light and not balanced, and the record would go up and down as it spun, but the arm was too light to go down with the surface of the record. So I duct-taped a nickel and a dime to the arm and it works fine now

still not great. Even when you have it plugged in to speakers, the sound still comes out the crappy built in speakers, which is not ideal. I'd urge you to get a generally higher quality turntable. I think the ars technica one looks good and equivalent price